We are sorry you are leaving without purchasing a ticket. To help us improve our customer experience, we should be grateful if you would tell us why you didn’t buy a ticket. Thank you.
I was just checking information / prices
I couldn’t find the information that I needed. Please state below what further information you required.
There was no availability
The tickets were more expensive than I expected
I hadn’t realised that I would have to choose a time slot
The booking process is too complicated
I didn’t understand how to book tickets
Is there anything you would like to add about your experience and any improvements that we could make?